Chase-to-proof is an operations pattern: every work order has respond and attend clocks, reminder ladders that escalate to contractors and internal managers, and a completion gate that requires evidence — photos, checklists, signatures, certificates or geo check-in within site radius. “Done” is a system state backed by artefacts, not a verbal OK.
OpsChase records each chase step once — with a time and channel — so retries don't double-nudge the same attempt. Email and in-app channels nudge; suppressions respect bounces. Complete paths verify proof requirements on the template before work-complete is allowed. That is how multi-site operators answer auditors and landlords without reconstructing inboxes.
Configure SLA policies per trade or priority. Attach proof requirements to templates. Raise a job; watch accept and attend timestamps. If the ladder breaches, regional ops receives the step. Contractors upload in the portal; reviewers see satisfaction on the work order.
Start with one trade — for example fire or HVAC — and expand proof standards as you add sites.
OpsChase turns this into a working flow: chase your preferred contractors to done, require proof before a job closes, and RFQ with compliance onboarding when you need the market. Book a demo to see it on your sites — one location or many.
- Can chase run after hours?
- Yes. After-hours flags route to on-call preferred vendors and escalate internally when needed.
- Is proof always photos?
- You define the mix per template: photos, forms, signatures, certificates, check-in.
- What if a contractor refuses to upload?
- The job stays open; escalations continue until proof is satisfied or you reassign.