OpsChase puts your preferred backflow contractor on a chase clock and refuses to close the job until proof is in. Typical work looks like an annual test, a failed device, a new installation certificate or a missed council window. Whether you run one site or many, silence is the failure mode — so OpsChase chases accept, attendance and proof for you.
- Preferred first — import your backflow book and rank who gets called at each site.
- Chased to done — respond and attend clocks, with escalation when a contractor goes quiet.
- Proof before complete — photos, checklists, signatures or certificates before a backflow job can close.
- RFQ the overflow — cover a suburb or a peak week your book cannot reach, then onboard the winner with insurance and licences checked.
- Tradie portal — contractors accept, schedule, upload proof and invoice in one place.
How Backflow jobs run on OpsChase
Raise the job against the site and the backflow category. OpsChase suggests your preferred contractor by rank; they accept, attend and upload the proof you require. If they stall, the chase ladder notifies the trade office, then your site or regional manager — and it never sends the same reminder twice. Export the audit trail whenever someone asks who attended and what they left behind.
Preferred backflow vendors go quiet after assign
The book has a name. The accept never arrives. Ops finds out when the site asks whether anyone is coming.
Backflow proof is a photo on a phone
The person who will be asked later cannot find the work order, the attendance or the certificate.
A national backflow agreement is not a local crew
Coverage on a slide. The suburb still waits because nobody ranked a backup who can actually attend.
- Can we keep our existing backflow contractors?
- Yes. Import the book, invite them once, and they work your jobs from the tradie portal. You are not forced onto a public marketplace for day-to-day backflow work.
- Does OpsChase close backflow jobs without proof?
- No. Work-complete is one function. Photos, checklists, signatures or certificates you require must be satisfied before the job can close.
- How do we cover a suburb our backflow book cannot reach?
- Run an RFQ for the backflow category, then onboard the winner. They do not receive a first work order until insurance and licences are verified.