OpsChase keeps every one of your warehouses and logistics sites running — one site or a hundred. Log a job like a dock leveller fault, a high-speed door down, a cooler alarm or a racking impact that needs a certified crew, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your warehouses and logistics sites
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A dock leveller down is a queue, then a missed window
The shift lead calls a known fitter. Head office sees the delay in a customer email, not in a work order.
Racking and fire defects wait because “operations is too busy”
The safety issue is known. The contractor is known. Nobody owns the accept clock.
National 3PL vendors still send the wrong branch
A Melbourne crew is promised for a Brisbane DC. Proof never matches the site pin.
- Can site leads raise jobs from the floor?
- Yes. Request intake is the start of the work order. Ops triage assigns trade, preferred contractor and the chase clock.
- Do we keep our dock-door and racking contractors?
- Yes. Import and rank them per DC. RFQ is how you cover a new region, not how you run Tuesday.
- Does this replace a WMS?
- No. OpsChase chases people and proof. Inventory stays in the warehouse system.