OpsChase is facilities maintenance and work-order chase for early learning, childcare and long day care centres — one room or a mid-tier centre group on one board. Log a room HVAC fault, a playground gate, shade sail or fire essential-safety defect, and OpsChase chases your preferred mechanical, electrical, fire and grounds contractors until the job is done-with-proof.
- Preferred book first — import ranked HVAC, electrical, fire, cleaning and playground contractors per centre; RFQ only when a region has no coverage, never a marketplace-first directory.
- WWCC and Blue Card gates — working-with-children and Blue Card checks (names vary by state; OpsChase does not issue them) sit on each trade organisation with insurance and licence expiry; assignment and accept are blocked when a required document is missing or stale.
- NQF Quality Area 3 upkeep — Element 3.1.2 physical environment evidence attaches to the work order: who attended, photos, certificates and close-out packs you can show an authorised assessor without reconstructing email.
- Chase to done-with-proof — response and SLA attend clocks stay visible beside rectify and complete; if a tradie goes quiet, chase escalates to the trade office, then regional ops — not the nominated supervisor on the floor.
- Fire, TMV and tagging on the work order — fire equipment and essential safety outcomes, thermostatic mixing valve (TMV) service records and test-and-tag certificates attach to the job and roll into the close-out pack before complete is allowed. OpsChase does not issue AFSS, TMV tickets or tagging labels; your fire and plumbing contractors upload what your template requires.
- After-hours without drop-off risk — night and weekend work carries attend-by expectations so a cleaner or electrician still on site at 7am is visible to regional ops before families arrive.
- One board across centres — open jobs, stalled accepts, overdue proof and insurance expiry flags in one queue for facilities and regional managers.
- Assessor-ready close-out packs — photos, checklists and certificates block complete until the pack matches your template; not a learning, rostering or CCS system.
How OpsChase runs your childcare and long day care centres
Import every centre, invite your preferred contractors once, and set proof requirements per trade — photo pairs for wet areas and playgrounds, fire and essential safety and TMV certificates on the work order (not a compliance spreadsheet), sign-off for shade structures and gates. Centre leaders or nominated supervisors raise from the floor; regional ops triage into a work order with trade, preferred assignee and SLA attend expectations while educators stay with children. Chase steps fire on no accept, no attendance or no proof, so mid-tier centre groups see which sites are waiting without opening a spreadsheet per campus. Quality Area 3 upkeep under the NQS is easier to show when Element 3.1.2 evidence is on the job: which contractor the work order assigned, that screening and public liability on file were current on the day, when they attended, and what they left behind.
Centre visitor sign-in tools answer who crossed the door for a visit; OpsChase chases the facilities maintenance work order from raise to close-out proof. They complement each other — we do not replace your sign-in stack.
Built for mid-tier centre groups
If you run a handful to a few dozen long day care and early learning sites, you already have a preferred book and may use outsourced facilities help or local tradies — you need work orders with a chase clock, screening and insurance checked before dispatch, and close-out packs assessors can read. OpsChase is not a pitch to replace your FM provider or become national FM; it is a lighter wedge — preferred contractors chased to proof — with audit-pack exports when you need a formal handover file.
A room HVAC fault or stuck gate is a Quality Area 3 problem, not a side thread
Element 3.1.2 upkeep needs evidence on the record. The nominated supervisor is with children while the preferred mechanical or grounds contractor sits in a personal inbox.
WWCC, Blue Card and insurance gates are checked after dispatch
Screening names vary by state, but the rule is the same: non-compliant contractors should never accept. Ops teams discover expiry when someone is already booked.
After-hours work bleeds into drop-off without a visible SLA attend clock
A cleaner or electrician still on site at 7am is a supervision risk. Regional ops should see attend status without calling the centre.
Each centre chases trades in its own spreadsheet
Mid-tier centre groups cannot see stalled accepts, overdue proof or fire and TMV renewals on one board until someone forwards a thread.
- Is OpsChase a learning, rostering or Child Care Subsidy (CCS) system?
- No. OpsChase is facilities maintenance and contractor chase for early learning, childcare and long day care sites. Educator rosters, CCS and child records stay in the systems you already use.
- How does OpsChase help with NQF and Quality Area 3 upkeep evidence?
- Facilities maintenance work orders carry proof you configure per trade — photos, checklists and certificates — so Element 3.1.2 upkeep under the NQS is visible on the job. Close-out packs show who attended, when, and what they left behind for assessor-ready retrieval — the kind of physical environment evidence authorised assessors ask for. OpsChase is not an ACECQA-approved product.
- How do WWCC and Blue Card gates work for contractors?
- Working-with-children checks and Blue Cards (names and issuing bodies vary by state — there is no single national WWCC) are recorded on each trade organisation with insurance and licence expiry. OpsChase does not issue screening cards; assignment and accept are blocked when a required document your organisation expects is missing, rejected or expired.
- Can we keep our existing HVAC and playground contractors?
- Yes. Import your preferred book per centre or region, rank who gets called first, and set proof for plant room, playground, shade and gate work. RFQ only when you have no coverage — preferred-first, not a marketplace directory.
- What is a childcare audit pack?
- A close-out pack export for a job or site week: chase steps, accept and SLA attend timestamps, photos and certificates, and flags for insurance, licence and screening status on the day. It is the assessor-ready handover file regional ops can attach to Quality Area 3 upkeep records.
- Can regional managers run one board across centres?
- Yes. Open jobs, chase ladders, overdue proof and compliance expiry sit in one queue for the roles you assign. A centre is not a private inbox — mid-tier groups get portfolio visibility without merging educator systems.
- Does OpsChase cover fire essential safety, TMV service and test-and-tag?
- Yes — as proof on the work order, not a separate compliance module. Configure templates per trade so fire equipment and essential safety outcomes, thermostatic mixing valve (TMV) service records and test-and-tag certificates attach to the job and roll into the same close-out pack before complete is allowed. OpsChase does not issue AFSS, TMV tickets or tagging labels; your fire, plumbing and electrical contractors upload what you require.
- Is this built for mid-tier centre groups or only mega estates?
- Mid-tier groups are the sweet spot: a handful to a few dozen sites that need one board, a ranked preferred book and assessor-ready proof — not parity with national FM or mega-estate software stacks. Larger portfolios can use the same chase spine; the wedge is lighter multi-site facilities maintenance and work-order chase, not becoming your entire FM operating model or a marketplace-first directory.
