OpsChase keeps every one of your council and civic sites running — one site or a hundred. Log a job like a library HVAC fault, a depot roller-door failure, a hall fire-exit defect or a pool plant alarm, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your council and civic sites
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
Public complaints arrive before the work order exists
A library air-con fault is a Facebook comment. The preferred contractor is still waiting for an email from facilities.
Panel contractors are “appointed” and then unmanaged
The panel exists. Attendance and proof do not. A second contractor is engaged because nobody chased the first.
After-hours civic work has no single owner
A hall or depot job is raised by whoever has the after-hours phone. Morning ops cannot see accept or proof.
- Can OpsChase sit beside a council finance or asset system?
- Yes. This slice is the chase and proof layer. Asset registers and finance remain the system of record for those domains.
- Do panel contractors have to change how they work?
- They accept, attend and close with proof in the tradie portal. They do not need a second login culture per depot.
- Is this only for buildings?
- Phase 1 copy is buildings and plant. The same spine later covers a wider civic asset set without a second product.