OpsChase keeps every one of your shopping centres running — one site or a hundred. Log a job like a mall HVAC fault, a specialty-tenant leak, a failed dock door or a fire-exit defect during trade, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your shopping centres
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A specialty tenant raises in three directions
Centre management, a landlord portal and a national tenant helpdesk. The leak continues through Saturday trade.
Common-area plant is “someone else’s contractor”
Fire, HVAC and cleaning vendors are on retainers that nobody chases between monthly meetings.
After-hours mall access is a security conversation every time
The crew is booked. The dock is closed. Proof never happens.
- Can centre management and major tenants share visibility?
- Site-scoped roles can show a tenant their jobs without opening the whole mall book.
- Do we keep centre-appointed fire and cleaning vendors?
- Yes. They stay preferred. Chase makes the retainer real.
- Will this handle casual malls and regional centres?
- Yes. Each centre is a site. Preferred books differ by centre without a second product.