OpsChase keeps every one of your student accommodation sites running — one site or a hundred. Log a job like a room leak, a kitchen cool-room fault, a laundry outage or a floor HVAC failure during exams, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your student accommodation sites
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
Residents raise faster than contractors are chased
The portal is full. The preferred plumber has not been asked to accept.
Turnover works collide with remaining residents
A painter or cleaner booked for changeover is still on a live floor with no proof standard.
After-hours leaks become insurance stories
Who attended, when, and what they photographed should not be a RA’s camera roll.
- Can residents raise requests that become work orders?
- Request intake can start from a resident channel you already have. Ops triage assigns trade and preferred contractor.
- Do we keep existing plumbing and cleaning vendors?
- Yes. Import them. Peak move-in weeks are when chase matters most.
- Is this a resident life app?
- No. OpsChase is the contractor chase and proof layer behind the tickets.