OpsChase keeps every one of your transport hubs running — one site or a hundred. Log a job like a concourse HVAC fault, a lift outage, a failed amenity or a fire-exit defect before the evening peak, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your transport hubs
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A public amenity or HVAC fault is a peak-hour complaint
The contractor is on a panel. The raise sits with whoever held the radio.
Access windows are short and poorly documented
The crew arrives outside the possession or after the last train. The job is “attempted” and still open.
Proof for regulated assets is a photo on a phone
The person who will be asked later does not have the work order.
- Can OpsChase respect tight access windows?
- Work orders carry schedule, site access notes and proof. The chase still runs if nobody accepts the window.
- Do panel contractors stay panel contractors?
- Yes. Import the panel. Rank it. RFQ is the exception when the panel cannot cover a hub.
- Is this an operational control system?
- No. OpsChase chases contractors and proof. Timetables and signalling stay where they are.