Lead generation · Follow-up
Follow-up that keeps going until a person answers yes or no.
Most leads go quiet because nobody calls a second time. OpsChase follows up for you with artificial intelligence (AI) phone calls from your verified business number and emails from your own mailbox, and stops the moment someone gives a clear answer.
Pricing on request, set with you on the demo.
Mark Lee · Quokka Freight
WarmRe: Cleaning for the Quokka Freight warehouse
Thanks for the call this morning. Can someone come by Thursday to look at the dock?
Supplier accounts
Your monthly statement
Please find your statement attached.
Lyrebird Cleaning
07 3••• 4410 · your verified number
AI receptionist · 11:02am. Sam from Bilbyworks Joinery called back and wants a quote for weekly cleaning. Message passed to you.
How the follow-up runs
1
Connect your mailbox
Sign in with your Google or Microsoft account in a couple of clicks. Emails send from your own address and domain, and replies arrive in your inbox like any other email.
2
Verify your business number
Confirm the number you want shown on calls. Leads see your business on their phone, and when they ring back the call reaches you.
3
Calls and emails take turns
A call, then an email that picks up where the call left off, then another call a few days later. The playbook for your industry sets the gaps and the words.
4
A clear answer ends it
A yes goes straight to you as a warm lead. A no, or an unsubscribe, ends the follow-up for that person at once.
What the AI caller does
The caller is polite and clear, and keeps every call short.
Says who it is
It tells the person it is an AI assistant calling for your business, then explains why it is calling.
Asks for the right person
If someone else picks up, it asks for the decision-maker by name or leaves a short message for them.
Answers callbacks
If a lead rings back while you’re busy, an AI receptionist can take the message and pass it to you.
Writes the summary
After each call you get a few lines on what was said and what happens next, on the lead’s card.
Calls and emails that stay within the rules
The follow-up runs these checks before every call and email.
- Each email names your business, comes from your real address and carries a working unsubscribe link, as Australian law requires.
- Every call opens by saying it’s an AI assistant calling for your business.
- The caller keeps to polite hours in the lead’s time zone and skips Australian public holidays.
- An opt-out by phone or email stops both calls and emails to that person.
Every touch on one timeline
Open any lead to see each call and email in order, and what comes next.
- Each call with its time, outcome and summary
- Each email and the reply it got
- Callbacks taken by the AI receptionist and the message left
- The next call or email and when it goes out
- Who opted out, and when
Mark Lee · Operations manager
Quokka Freight · Warehouse
- Day 1 · Call · no answerShort message left
- Day 1 · Email from your mailboxPicks up from the call
- Day 4 · Call · answeredAsked for weekly prices
- Day 4 · Recap emailWhat was said on the call
- Day 6 · Reply · yesSite visit Thursday
Follow-up stopped · clear yes · handed to you
Related
- Lead generation in OpsChase →
How OpsChase finds the businesses and the decision-makers to follow up.
- Business leads for trade and facilities suppliers →
Reaching the managers who book commercial service work.
Follow-up questions, answered
- Do replies come to our own inbox?
- Yes. Emails go out from the mailbox you connect, so replies land in your inbox and the emails sit in your sent items, the same as email you write yourself.
- What number do leads see when the AI calls?
- Your verified business number. If they ring it back, they reach your business.
- How many times does it follow up?
- Your industry playbook sets a run of calls and emails over a few weeks. It ends early when someone says yes or no, or opts out.
- Can we change what the caller says?
- Yes. Scripts are written for your industry, and on the demo we fit them to your offer and your tone. Every call summary is on the dashboard for you to read.
Watch a follow-up run end to end
On the demo we show a full run for one lead: the first call and its summary, the email that follows from your mailbox and the reply arriving in your inbox.
Book a demo
We reply on the work email you leave.