OpsChase keeps every one of your service stations running — one site or a hundred. Log a job like a canopy lighting fault, a shop cool-room alarm, a failed HVAC unit over the retail floor or a compliance defect on site plant, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your service stations
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A fuel-equipment or canopy issue is raised three ways
Dealer, brand operations and the landlord each think someone else called the licensed tech.
Shop refrigeration and HVAC are treated as “not fuel, so later”
Later is a food-safety event and a lost shop basket while the forecourt still looks open.
Compliance certificates are per site and easy to lose
The contractor came. The PDF did not reach the person who will be asked at audit.
- Can brand ops and dealers share one chase view?
- Yes. Site-scoped roles keep a dealer inside their sites while brand ops sees stalled jobs across the network.
- Do we keep licensed fuel-equipment vendors?
- Yes. Those trades stay preferred. OpsChase does not turn a licensed forecourt job into a general handyman ticket.
- Will this cover the shop and the forecourt?
- Yes. Separate trades, one site, one clock. Proof stays on the job that owns the plant.